View Suspect Item - Positive Pay overlay

This table describes the features of the View Suspect Item - Positive Pay overlay.

Suspect Item Section

Field Definition
Serial Number The check number of the suspect item
Reference ID An internal reference ID number for the suspect item
Image Click the link to view an image of the suspect item
Presentment Date The date the item was presented for payment
Presentment Amount The presentment amount that the financial institution sends to the system
Issue Amount The amount of the item as shown in the file the customer uploaded
Presented Payee The name of the payee, as presented
Issue Payee The name of the payee as shown in the file the customer uploaded
Reason The reason the item was declared suspect
Status Shows whether the customer has made a decision about the item, and if multiple authorization is in effect, whether the decision has been authorized.
The field displays one of these statuses:
  • Open - No action has been taken on the suspect item
  • In Process - Action is being taken on the suspect item
  • Pending Approval - Action has been taken on the suspect item, but the item still needs approval
  • Complete - Action has been taken on the suspect item, and it has been approved
Suspect Audit Information
Field Definition
User ID The User ID of the user who issued the transaction
Date/Time The date and time of the transaction
Decision If a decision has been made, it appears in this field. If no decision has been made, the field is blank.
Status The status of the decision