View Suspect Item
The user reaches the View Suspect Item page by clicking a suspect item shown on the Suspect Items - Positive Pay page. It displays more detail about the suspect item.
Suspect Item Section
The Suspect Item section includes the following information. Note that all fields are read-only.
- Serial Number
The check number of the suspect item
- Reference ID
An internal reference ID number for the suspect item
If an image is available for the item, the View Image link is also displayed.
- Presentment Date
The date the item was presented
- Presentment Amount
The amount of the item, as presented
- Issue Amount
The amount of the item as shown in the file the customer uploaded
- Presented Payee
The name of the payee, as presented
- Issue Payee
The name of the payee as shown in the file the customer uploaded
- Reason
The reasons (up to two) why the item was declared suspect
- Status
Whether the customer has made a decision about the item and, if multiple authorization is in effect, whether the decision has been authorized
Audit Information
The bottom section of Audit Information displays details on the decision, such as when it was made and by whom. This section does not appear if a decision is yet to be made.
