Suspect Items - ACH

The parameters for viewing suspect items

To set the parameters:

In the From field, enter the start date of the range you want or select it from the calendar. The default is today's date.
In the To field, enter the end date of the range you want or select it from the calendar. The default is today's date.

Click Search. The page displays the suspect items for the account within the date range entered. The Suspect Items - ACH page displays the items from your ACH accounts that may have a problem.

Field / Column	Description
Account Name	The name of the account from the Manage Positive Pay page
Account Number	The account number from the Manage Positive Pay page
Currency	The currency of the account
View Suspect Items	The parameters for viewing suspect items To set the parameters: In the From field, enter the start date of the range you want or select it from the calendar. The default is today's date. In the To field, enter the end date of the range you want or select it from the calendar. The default is today's date. Click Search. The page displays the suspect items for the account within the date range entered.
Trace Number	Number used to trace a suspect item To display the transaction details on the View Suspect Item page, click the Trace Number link . The details cannot be edited on the Suspect Items - ACH page.
Originating Company Name	Name of the company that issued the transaction
Originating Company ID	ID of the company that issued the transaction
Date	The date the item was presented for payment
SEC	Security Exchange Commission ID
Amount	The amount of the item, as presented
Transaction Type	The payment transaction type: This field is set to either Debit or Credit.
Status	Shows whether the customer has made a decision about the item and, if multiple authorization is in effect, whether the decision has been authorized The field displays one of these statuses: Open – No action has been taken on the suspect item. In Process – Action is being taken on the suspect item. Pending Approval – Action has been taken on the suspect item, but the item still needs approval. Complete – Action has been taken on the suspect item, and it has been approved.
Return Reason	Applies the same return reason to all items in the column Select one of these options from the Set All list: No Action Authorization Revoked Not Authorized Amount Credit Entry Refused Duplicate Not authorized debit All the lists expand and display the selected global return reason. To change the return reason for any single item, click the list for the item, and select the return reason option.
Approval	Applies the approval decision to a single item or all items in the column This column only appears when the status is Pending Approval and you have approval rights. To select the same approval decision for all items in the column, select Approve or Reject from the Set All list. All the lists expand and display the selected global approval decision. To select the approval decision for a single item, click the Set Approval list for the item, and select Approve or Reject.