Manage Positive Pay

The Manage Positive Pay page displays the status of all your positive pay accounts.

Column	Description
Account	The name of the account and the account number To review the suspect items for an account, click the account's name link. The page that appears depends on the type of positive pay account in the Type column. When suspect items are available for review, the link goes to the same destination as the link in the Action column.
Type	The type of positive pay account This field is set to one of these options: Standard – Standard check positive pay Reverse – Reverse check positive pay ACH – ACH positive pay
To Review	The number of suspect items (exceptions) that are available to be reviewed
To Pay	For standard check positive pay accounts, this column is the number of items submitted to be paid. For ACH and reverse positive pay accounts, all items have already been paid, and this column displays “No workable suspect items.”
To Return	The number of items that have been submitted to the financial institution with a return decision
Cutoff (time zone code)	The cutoff time for the account, as determined by the financial institution Note: The displayed time is relative to the financial institution's time zone.
Status	The status of the account's suspect items Options are as follows: No suspect items – The account has no suspect items. Open – Suspect items exist for the account. No action has been taken. In Process – Action has been taken on some, but not all, suspect items for the account. Pending Approval – Suspect items are awaiting approval on the decision or return reason. Complete – Action has been taken on all suspect items for the account.
Action	What you need to do to remedy suspect items Either of these options appears: No action required – No suspect items are available for review. You do not need to take any action. View suspect items – This button only displays if a suspect item needs action. Click the button to access an item that needs action. A page appears where you can view suspect items. Note: To easily find items that need action, sort on this column.